Company/employee lacks customer service skills. I dealt with Tamara. She was opinionated and difficult to deal with. I sent a battery for refurbish but it arrived damaged via UPS. She quickly placed blame on improper packaging. The battery was packaged tightly with multiple layers of thick newspaper. She offered no possibility of checking the actual inner workings of the battery first, before telling me that I should "try to file a claim" with UPS. She was abrupt at times . This is a terrible experience for a small Long Term Care facility.

Great customer service and fast delivery I needed to get a replacement battery for my laptop computer, which is a few years old. I tried Amazon and saw Batteryheads had one, but I was unsure which exact version to order. I looked up Batteryheads on line and emailed their customer service people. I got an answer back quickly with instructions on how to determine the correct one to order. I ordered the version I wanted and received it within 2 days. This couldn't have gone better.

Good/fair price plus fast delivery. Couldn't be better. Be a paraplegic I require ceiling lifts for bedding and toileting. The batteries are very expensive at most venders but I was checking around and found them at Batteryheads at a much lower price. I made the order and had them in two days. I could not be happier. Thanks guys..................

Dead batery or defective charger? I bought a Fuji refurbished camera and the battery was expired and would not hold a charge. I turned to Batteryheads for a new battery and charger. I received both in a prompt manner; however, after charging the new battery with the new charger, no luck. It could be the camera... Not sure at this point... Would have given a five for quick shipping and customer service...

Batteryheads provided excellent service - simple, fast, great price. I recommend Batteryheads because they provided excellent service when I needed to replace my laptop battery. They clarified the choice I needed to make. It was easy to order online. The battery arrived within a few days. There was no shipping cost.