Dead batery or defective charger? I bought a Fuji refurbished camera and the battery was expired and would not hold a charge. I turned to Batteryheads for a new battery and charger. I received both in a prompt manner; however, after charging the new battery with the new charger, no luck. It could be the camera... Not sure at this point... Would have given a five for quick shipping and customer service...

very satisfied it eventually comes the day when you have to replace the battery on trusted laptop you use for everyday work. Browsing on the web you can find many suppliers with price ranges from very high to very low. Batteryheads.com is in between and surprised me because the battery was not the usual "no brand" item you buy all over the internet. I received a courteous and prompt reply to my message and decided to buy. Received the battery a couple of days lately nicely packaged. So far so good. Keep up the good work guys !

Battery Purchase There was no on-going sharing of status of my purchase. I began to wonder if they had actually recorded the purchase, especially since Amazon, through whom I got in touch with Batteryheads, said that I had left my purchase in the cart! It would have been nice to let us know where the battery was - e.g., Being shipped, or at a certain point in the delivery, and when to expect it. It just suddenly appeared in my mail!

Excellent company to do business with Excellent company to do business with. This is my second battery purchase from Batteryheads.com and never, never had an issue with this fine company. I really appreciate the fact that this company is not shy about posting their toll free number on their web site; and, wait for it....a HUMAN answers the phone should you call.

Great customer service and fast delivery I needed to get a replacement battery for my laptop computer, which is a few years old. I tried Amazon and saw Batteryheads had one, but I was unsure which exact version to order. I looked up Batteryheads on line and emailed their customer service people. I got an answer back quickly with instructions on how to determine the correct one to order. I ordered the version I wanted and received it within 2 days. This couldn't have gone better.