For the last two 2 days I have been… For the last two 2 days I have been asking the company to please fix the dryer. The first repair guy who came out approx 3 weeks ago did not fix it. My daughter was given excuses and a run around when she handled it, that's why I got involved. I am a trucker off the road right now and need my clothes dryed properly. This is wednesday, May 4, and I contacted the company telephonically and via message. They said a rep would call me back by noon PST on Tuesday May 3. No phone call. Late in the afternoon I called on Tuesday and left a message and lady said someone would call me in the morning. No phone call yet. When I just typed a message, William respoded when I typed "Am I going to cancel today or get my dryer fixed?" He typed, "there is no need for threats." I am retired law enforcement with 22 years of service working in Los Angeles. I know how threaten someone if need be. These guys must all be high school dropouts. Most unprofessional company ever.

Really ?? Bad experience !!! I been with this company. We agree to pay monthly on 12 of monthly. Till Five months no take from my acct. i did try reach out to sup but never return my calls till two months ago and decide take out five months worth without warning me!!! Finally return my call able solve problem again remind agree MUST take out my account per monthly not miss so last month might success. Happy about this. BUT today company try take out my account today April 1st which suppose on 12 of the month. so i tried calm never return my call. what wonderful my exerence with this call. If you want see my screenshot, i will more happy to share you.

Super professional and trustworthy They were very quick when delivering my new rental and got back to me quickly when I had a problem with the washer! I’m very happy with their professionalism.

Great customer service Great customer service! From signing up to the delivery, everything went well. William was very helpful when I needed help choosing which set I needed. He installed the set carefully in a timely manner and I am very satisfied with the delivery!

Quick & Professional Rental Required a washer dryer set quick at our rental home for next 1 year, but Premium Appliance Rentals had only one available 1 month out. After requesting, they found a way to expedite the delivery to within a week. Delivery was done by William, very well coordinated, timely and he was a pleasure to deal with.