Code Alberto Torres and Selena made my experience great the company needs a better system. I called for a week left voicemails got only three call backs out of the five calls. My last call back was Alberto and finally after a week he was the only one to actually do his job! I got an appointment set up he had Selena call me I got my code and FINALLY got my car unlocked. So I like to thank them they’re employees who actually took the time to listen and help resolve my problem. They should both get a raise customer service people are getting lazier as time goes on just tries to pass their job onto someone else. Not them. They listened took the time to do what they needed to do to make sure I got my car unlocked literally got me taken care of faster than when I was on hold.

Honest and good customer service Honest and good customer service. He has always been positive and adapted to every time change I had. Have really enjoyed knowing him, he does his job very well.

Linda was very professional Linda was very professional. She help me with concern and was able to find hey solution very quickly. Every time I talk to another representative they really give me a hard time but Linda made it very easy. She's highly recommended by me. -Shyniece

excellent professional service Tawana provided me excellent service and valuable information and she is a very friendly and superb agent. Thank you for helping me gain the knowledge I need to make important decisions to move forward with automobile purchase and interlock contract. I appreciate Tawana's professionalism, thank you kindly!!!

Guardian failed to report compliance to the State Guardian failed to correctly report my compliance to the state and six years later I my license is being suspended by the state for non-compliance. However I had an IID for 6 months, paid Guardian every month, provided the contact information for the state. Now I have spend 2 days on hold, no one will answer or help me get records. Guardian has failed in their duty to report this info correctly to the state.