Jerwin was extremely helpful with… Jerwin was extremely helpful with helping me process a return/refund. I had a complex problem and Jerwin helped me with it while being supportive and understanding. I am happy with the resolution.

Love SkullCandy🖤💀 The team has been very helpful from the start. Unfortunately they couldn’t fix my original product but they definitely made up for it!

Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

The only thing bad about the earbuds… The only thing bad about the earbuds was that the buttons to make the volume higher and lower, pushing it is hard, other than that the product is really good. Definitely recommended!