Thank you!! They are listen and understand the problem and they help us to the beginning at the end. I really appreciated the costumer service. Thank you!

Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.

I'm absolutely disgusted I'm absolutely disgusted. I received ear buds that could not connect what ever help we had. After hours of messaging back and forth I was informed that I would receive a replacement. This was nearly 3 month ago. I have ended up paying for a useless set of earbuds with no-one but a robot to complain to.

Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.