Your hotspot made my trip! Your hotspot made my trip so much easier! Japan has very few free Wifi places available and pay as you go phones are super annoying and are not very bilingual. Connected easily upon arrival and battery lasted all day. Could not have been more pleased. Thank you!

Life saver! Device arrived in the mail well before departure date. It was already charged, so it was easy to turn it on to use upon arrival. Never had any connectivity issue while using for 10 days throughout travels in Japan. Battery life is good, but to prevent uninterrupted service, bring along a portable battery charger. Once I got home, simply returned with the return box. Super easy and convenient.

Very Useful I'm a repeated customer and whenever I travel I rent their wifi equipment. It's easy to use, very practical and helpful. The customer service is also great. Easy pick up and drop off as well.

Horrible service Under extreme circumstances I was not able to pick up the WiFi. Being closed on weekends, which is ridiculous as many travel on weekends and holidays, I could not contact anyone. Overseas and upon return I requested some consideration in the matter and was told that a manager would contact me. This never happened. Of course my money was promptly taken. Unfortunately this becomes a negative situation and review.

Meets expectations Used their portable wifi router in Japan and had no problems whatsoever. Really happy with it, charging it was easy and it was very convenient.