Until it stopped Until it stopped, the Wifi device worked as expected. However, after using 5-10% of the purchased bandwidth, the device showed that I was at the limit and stopped working. The device and the company insist that i used all 500mb. I monitor the usage on my laptop and I used approximately 35mb of data TOTAL. No where near the 500 claimed. Luckily I was able to use public wifi to complete my trip. So my conclusion is that unless you purchase unlimited bandwidth, this device is completely useless.

Easy Easy, convenient and you have your own wifi.

March 2020 Japan trip I was going to southern Kyushu for 3 weeks and needed wifi connection. Through the JTB website, I ordered a pocket wifi and had it delivered to my home before leaving on my trip. The ordering process and delivery process was flawless. Once I was in Japan, I activated the unit and used it continuously during my trip...even to the southern tip of Kyushu. There were no disconnections. The issue I had was during the times I tried to send a picture...very, very slow or no transmission at all. But, for texting and web browsing, etc. it was great. I even used it with Google Maps on a driving trip to Cape Sata. Perfect! Thank you.

We always use VisionGlobal Wifi… We always use VisionGlobal Wifi whenever any family member travels to Japan. It works great from Tokyo, to Osaka, to Hokkido. Customer service and price are good and is very convient to pick up and drop off.

The service in general was good The service in general was good. Getting the router was easy enough. I had issues with the quality of the service in general. It was slow and unreliable most of the time. The bandwidth was enough to navigate Google maps and to text but nothing more. I have contracted services with other companies that had enough bandwidth to stream music while we drove around the country and I think, if you want to be competitive, you should offer the same.