Top notch communication and customer support Donn Frye was such a help in putting in our order. I tried to order online but two of the appliances were back ordered and the website was trying to delay everything to be shipped together which would have been almost 2 months out! A quick call and Donn was able to place the order for me with the same discounts/rebates as the website and make sure the first two appliances shipped immediately. Delivery took about 2 weeks from placing the order but overall I’m really happy with the pricing and customer support. Far superior to any of the customer support the orange or blue big box stores around me have ever provided.

Downdraft Exhaust System. I had a list of appliances and a speciality item I needed to replace for our kitchen and Nathan Bent went above and beyond to be sure I reviewed a variety of products before making a decision. He was able to walk me thru the pros and cons of each item and helped me decide on the products that best met our needs and budget. Attentive, respectful, and personable - 160% would recommend him to anyone that needs to buy any appliances ! When I told him I needed to purchase only one today and the remaining items in a few days he worked with me to generate a new quote. So accommodating and thoughtful. Thank you Nathan !

Excellent prices and service This is the second time I've purchased appliances from Appliances Connection. I am am pleased with the selection and pricing of everything I have bought. They kept me informed of delivery dates and I was particularly happy with Santiago di Santo who was able to make an adjustment in the date to suit my schedule. If I need appliances in the future, this will be the first store I contact!

Daniele was my salesperson and she is… Daniele was my salesperson and she is the nicest person you could ever talk to. She is soft spoken but she communicates clearly and precisely with zero surprises. Every question was answered to my satisfaction and I felt no pressure at all. I actually hung up when done but then called back half an hour later to place my order. I just didn't want to buy anywhere else after talking to Daniele. Thanks for hiring her. Allan L

Customer service Selected and ordered a trim kit for my built in microwave and received it promptly. Great packaging and quality and it was exactly what I ordered. Sadly it didn’t quite fit my microwave so I needed to return it and reached out online about the return process. Received correspondence back from Jackie who was courteous and accommodating. Although I was disappointed the trim kit didn’t work for us I was pleasantly surprised at how easy the return process has been. Will use this company in the future. Thx Jackie!