Poor customer service again You seem to be more convinced about technology than customer service because I had reviled that I have not recieved my product on the 21st when promised but was told it was delivered on th23rd,REALLY I HAVE NOT RECIEVED IT AND I WILL BE MAKING A DISPUTE WITH MY CREDIT CARD CO.PANY TOMMORROW!!!!!!

Product worked perfectly. Product worked perfectly and I appreciated the extra detailed instructions about how to sync my old remotes to the new box. I was also surprised by how quickly it arrived and how well packed it was considering the delivery company just tossed it on my porch! My grandchildren thank you!

Learned something new! Happy with the product now! I'm thinking since we needed to sync it up before it was usable, that might have been a good instruction to automatically send with the refurbished product. I had become aware of the sync on the board in trying to get my old board working. I wasn't aware of the sync on the console. Thank you. I'm back to the fun workout!

This was my first time ordering from… This was my first time ordering from this company. I ordered a Wii for my daughter as a Christmas present. The processing time and shipping was great however the console does not work. It doesn't read disk nor will it allow you to connect to the internet. I emailed their support team as it's under a 180 day warranty. Let's see how this goes!

Professional and Accomodating They were extremely professional and helpful via email! I ordered a couple of things and they delivered exactly when they estimated, the packaging was very compact and sturdy. Everything worked great, and even though I made a mistake in my order, they were extremely helpful in resolving it for me! There's no other place I'd recommend buying Wii hardware at least over this one, I hope I get the chance to shop from them again sometime!