update on bank sms verify PEN? The bank SMS text verify has worked quite well the last year or so. I saw the message the company wrote back to a previous customer, in early June 2023, saying the service is down and they are working on it. Here now on June 26 can that same employee provide an update regarding the SMs bank/PEN situation for existing customers? Thank you.

Thanks to Gino for his excellent support! After several fruitless days of emails back and forth to different OneSim support folks to get my voice calls working, it was Gino who very patiently did extensive trouble shooting and discovered the solution - now I can call out and receive calls using the 1SIM Voip app. And he clearly explained how to use either the Internet or SIM data, and how to set up my Samsung to minimize background data costs from all the other apps. Being able to speak with him on my landline while he was troubleshooting was key.

Unreliable Service As a long time customer, OneSimCard has provided marginal service for many years. It is definitely not what a cell phone user needs. When their service stops working properly - - you report the problem to them, and they give you a run around at fixing it. All of a sudden, their service magically starts working saying it's not their problem. Users should not have to put up with this kind of response. Users need reliable service. Don't use OneSimCard, Ken

HIGHLY Recommend OneSim Card After conducting extensive research for a reliable phone service while traveling internationally, we chose OneSim Card and couldn't be happier. We started the service 7-8 years ago with hard SIM cards. This year. I decided to try their eSIM in one of our phones. Customer service provided by Gino was "Top Notch" in resolving a couple of issues in a timely fashion. Gino stayed in contract throughout the process, ensuring all technical issues were resolved to our full satisfaction. We're installing their eSIM on my wife's phone now as well after piloting on my phone. The eSIMs will reduce the number of phones we have to carry for travel for safety and communication purposes. We highly recommend OneSim Card!!!

ACTIVATION A bit of trouble activating - my own lack of experience - I did not include the oo before the number to use to confirm activation. Called the help number & spoke with Brian - quickly sorted me out