Everything was easy to navigate Everything was easy to navigate. I found what I needed quickly and the part was very inexpensive. Delivery was also quick. I already received the part and put it on the machine this morning. Our local appliance repair shop won't even fix a samsung washer, and if you need a part, the price is unaffordable...

Need better packaging for shipment Bought as a spare to replace aftermarket igniter that won't last long; got only 5 weeks use from last aftermarket igniter bought as a pair due to price. Haven't installed this OEM igniter, yet, but hoping it'll last several years when it's installed, eventually. Shipped in large box with lots of bubble-wrap, but igniter was on bottom of box with NO bubble-wrap or padding of any type under it, making it very susceptible to damage via shipper bumping, bouncing, etc. Disappointing packaging makes me wonder if the item will work when it does install? Not physically broken, it appears, but it can'g be good subjecting item to shock while shipping. Hoping it'll be fine when I need it?!

The parts were exactly what I needed. The parts were exactly what I need and they were shipped and delivered promptly. They were a little more expensive than ones on Amazon but decided to go with them since they were OEM so wasn't any problem with them fitting properly

The website was easy to navigate The website was easy to navigate. The order process was quick and efficient. The part was exactly what was needed and was delivered even sooner than expected. I'm very pleased with GRP and would definitely recommend them and would use them again.

A supply chain that works! Everything about this was correct. Part was initially out of stock. Submitted name on electronic waiting list. Received email when part was back in stock. I ordered the part and it shipped rapidly. Installation went completely smoothly. Totally satisfied.