Need better packaging for shipment Bought as a spare to replace aftermarket igniter that won't last long; got only 5 weeks use from last aftermarket igniter bought as a pair due to price. Haven't installed this OEM igniter, yet, but hoping it'll last several years when it's installed, eventually. Shipped in large box with lots of bubble-wrap, but igniter was on bottom of box with NO bubble-wrap or padding of any type under it, making it very susceptible to damage via shipper bumping, bouncing, etc. Disappointing packaging makes me wonder if the item will work when it does install? Not physically broken, it appears, but it can'g be good subjecting item to shock while shipping. Hoping it'll be fine when I need it?!

The website was easy to navigate The website was easy to navigate. The order process was quick and efficient. The part was exactly what was needed and was delivered even sooner than expected. I'm very pleased with GRP and would definitely recommend them and would use them again.

Enjoyed ordering from the website. Ordering the part was easy since I had the part number but I appreciated that the website had a photo to confirm that everything was correct. The parts arrived quickly and were a perfect fit.

New gaskets do not yet seal well I received the two door gaskets for the Whirlpool french door refrigerator, and the bin cover for the deli drawer very quickly. The box they were in was intact. The deli drawer went in fine, looks good. . The gaskets were both very wrinkled and one had a slip in the box indicating it was a return from Amazon ( I cannot understand why) and this was very twisted and more wrinkled than the other We put them flat on a sheet in the warm sun outside for several hours for two days, laid them flat overnight for two nights and I used a hair dryer on them. This took out only the smaller wrinkles. We put them in, I believe correctly, using an instructive video. They do not work much better than the very damaged gaskets we replaced so I am fairly disappointed,hoping that over time they will seal better than they do now.

Parts came in on time and my husband… Parts came in on time and my husband installed replacements with no problem. The knob and timer are working perfect.