Great customer support Had an issue charging my safe and contacted Vaultek and received an email from Brandon to ship to them and he and Todd had it back to me within a week. Excellent customer support--very appreciative

Best TSA aprooved Case on the Market Product is exactly as described and seems to be a notch above the rest that I've seen available. Life pod 2.0 for the win.

My RS 800i safe would not go online via… My RS 800i safe would not go online via Wi-Fi after a power outage. Emailed customer support and followed Grace’s detailed instruction on how to reset my safe to factory setting with a soft reset, and then a factory reset and it work. Outstanding support on all their safes. I own 2 safes and would highly recommend Vaulttek.

Trading one level of security for another The fingerprint scanner, materials, and design features are great. The one MAJOR Drawback is the ancient WiFi technology. You have to lessen your WiFi networks security to get WiFi alerts with X-finity. One shouldn't have to sacrifice one level of security for another when buying an expensive, otherwise high quality safe. Every other aspect of this safe is phenomenal.

Honest review of a great item The product was as expected, and any shortcomings I had were wholly due to my failure to research the item especially since everything I needed to know was on the website. For example my full-size pistol with optic and light doesn’t fit in the pistol holders, yet Vaultek provides a template for one to check. The construction and appearance seems to be top-notch, with the exception of the keypad cover. Under light one can see what looks like cracks thru the keypad cover but really is some transparency. I like the modular nature of it, and I have since changed the layout for it. I also wish the product was made in the United States. I have yet to see how this product performs over time. Overall, I’m very happy with the product and would highly recommend for anyone wanting to protect and secure items safely, while still having rapid access as needed. I highly recommend this product and wouldn’t hesitate to buy another.