Lightning fast support Lightning fast response from their customer support, who were able to help me update my order without any issues.

Trading one level of security for another The fingerprint scanner, materials, and design features are great. The one MAJOR Drawback is the ancient WiFi technology. You have to lessen your WiFi networks security to get WiFi alerts with X-finity. One shouldn't have to sacrifice one level of security for another when buying an expensive, otherwise high quality safe. Every other aspect of this safe is phenomenal.

Fast shipping disappointed Fast shipping, the safe times out and is difficult to open and change code, takes me several try’s to get into it sometimes, the cord that was sent with it to bypass the battery does not fit the safe. Very expensive, thought it would be better!

RS800i Purchased the RS800i a few months ago and it’s been a great. The features work as advertised. The Biometric scanner and the app notifications are my favorite features and work well. Both were big selling points for me. I love that I’ll be notified if the safe is being tampered with or opened. So I’m happy to report (especially with the cost of this safe) that all the features work great. Even the battery life is better than I expected. I only have a few gripes. None with the safe itself or its operation, but the value. The safe doesn’t have a handle, which they do offer as an accessory ($30). However, it hasn’t been stocked for months. The accessories that come with the safe are good quality and work well, but they likely won’t give you what you need. So you will need to spend the $30-$40 on each accessory (not including shipping) on what you need. Lastly, I’m very happy with the safe, and ultimately it’s exactly what I paid for and would recommend it if you have the budget. And it’s just downright cool.

Product switch - pod/bag combo I bought the Lifepod 2.0 and had it in my cart when I received the offer to add the sling bag. I didn't realize in doing so, it swapped the model safe. I had selected the biometric model and it switched to only keyed entry. I didn't realize until I received and was disappointed to receive the lesser model due to a maketing promotion.