Product switch - pod/bag combo I bought the Lifepod 2.0 and had it in my cart when I received the offer to add the sling bag. I didn't realize in doing so, it swapped the model safe. I had selected the biometric model and it switched to only keyed entry. I didn't realize until I received and was disappointed to receive the lesser model due to a maketing promotion.

Happy with product The product came in great condition. Super happy with my purchase.

Honest review of a great item The product was as expected, and any shortcomings I had were wholly due to my failure to research the item especially since everything I needed to know was on the website. For example my full-size pistol with optic and light doesn’t fit in the pistol holders, yet Vaultek provides a template for one to check. The construction and appearance seems to be top-notch, with the exception of the keypad cover. Under light one can see what looks like cracks thru the keypad cover but really is some transparency. I like the modular nature of it, and I have since changed the layout for it. I also wish the product was made in the United States. I have yet to see how this product performs over time. Overall, I’m very happy with the product and would highly recommend for anyone wanting to protect and secure items safely, while still having rapid access as needed. I highly recommend this product and wouldn’t hesitate to buy another.

My RS 800i safe would not go online via… My RS 800i safe would not go online via Wi-Fi after a power outage. Emailed customer support and followed Grace’s detailed instruction on how to reset my safe to factory setting with a soft reset, and then a factory reset and it work. Outstanding support on all their safes. I own 2 safes and would highly recommend Vaulttek.

Great customer contact Great customer contact, excellent repair service, speedy, well packed return safe. Just excellent all the way around. Got my safe back, works great!! Kevin Burke Methuen, Ma.