Custom ordered Skervesen Raptor From the beginning of the process to the end, it was great and seamless. The individual, Ben, who assisted me with this was extremely patient and understanding. There was a lot of back and forth as this was my first custom order, never ordered anything custom prior to this, but after this experience I know exactly who and where to go for my custom guitars as this isn’t my last customer order I’ll be placing. Thank you Ben!!

Great Store will be back Great Store , i recently found online So happy i did, very accommodating company. My experience was this >I Bought the SIRE LARRY CARLTON T7 one of the Best Guitars i ever owned i give this guitar a *10* ..Probably comparable to a USA made Fender in the $3,000 range. The quality Build of this Larry Carlton is Beyond my expectations, especially the FRET work... best i ever seen... People need to Stop thinking that the USA High cost made guitars are the best....

The only store that had my Audeze… The only store that had my Audeze headphones in stock, otherwise it would have been a 3 week wait.

Great place to deal with. As in the past, MSL has been able to put the guitar I want in my hands within my budget. However, there is still no history of previous purchases that I've made showing up in my acct, also I have never received a guitar within two days, usually at least a week. Other than that, great place to buy from. Thanks. Bob

I got a guitar through Music Store… I got a guitar through Music Store Live. It came damaged with a crack in the back of the guitar and a cracked knob. I returned the guitar and apparently it got damaged again through FedEx on the return. Their returns/tech people blamed me and tried to put this all on the customer, when in reality it was an issue with how FedEx treats their packages. The return/tech people were stubborn and hard headed. However, Fernando Fajardo, who was the head of this, was great and so understanding, and sent a replacement without question. Sometimes, as the customer you need to speak up when you're not being treated fairly. It doesn't always make you a Karen. If you are an honest person, I doubt you will have a bad time going through Fernando. He's a good man.