Great, Easy Service! A+ I had been researching a specific Martin guitar for some years and there were none available in my local market. I found it online at MusicStoreLive. After emailing the store directly, Ben got back to me within an hour and after answering a few more of my questions, we had worked out an agreement to purchase the guitar by that afternoon. I needed it for my sister's wedding and he got it to me ASAP. If I lived in CA, this would be my local shop! I would do business with them again.

Great place to deal with. As in the past, MSL has been able to put the guitar I want in my hands within my budget. However, there is still no history of previous purchases that I've made showing up in my acct, also I have never received a guitar within two days, usually at least a week. Other than that, great place to buy from. Thanks. Bob

I got a guitar through Music Store… I got a guitar through Music Store Live. It came damaged with a crack in the back of the guitar and a cracked knob. I returned the guitar and apparently it got damaged again through FedEx on the return. Their returns/tech people blamed me and tried to put this all on the customer, when in reality it was an issue with how FedEx treats their packages. The return/tech people were stubborn and hard headed. However, Fernando Fajardo, who was the head of this, was great and so understanding, and sent a replacement without question. Sometimes, as the customer you need to speak up when you're not being treated fairly. It doesn't always make you a Karen. If you are an honest person, I doubt you will have a bad time going through Fernando. He's a good man.

Everything…great experience Everything…. From sending multiple pics of instrument to shipping.. first time buying from them… guitar came exactly as it should Beautiful Strandberg… looks like they need to restock some more Strandberg guitars…. I’m probably gonna be coming back for another one 😏

A Guitar Delivered Perfect Guitar was delivered right on time, communication was excellent. They said that a tech would go over it, set it up and it happened, the guitar was perfect out of the box! The little envelope holding the hex key had been opened and taped shut, and I knew the neck had been adjusted. This guitar plays like a dream. I also appreciated the nice discount on the website. I will definitely shop with you again. This guitar was exactly what I wanted at a very reasonable price. Free shipping was another bonus. Can't say enough good about this deal and the vendor.