Knowledgeable and Professional Very knowledgeable about your products. Friendly Atmosphere. Thanks Fernando for your quick and professional help. 👍

very pleasant shopping experience Great shopping experience, they had the item I was looking for which I could not find somewhere else plus it was succesfully delivered to Germany where I live.

Fantastic sales rep! Great deal and fast shipping The rep went beyond expectations to find me the right bass guitar and expedited my order.

Great, Easy Service! A+ I had been researching a specific Martin guitar for some years and there were none available in my local market. I found it online at MusicStoreLive. After emailing the store directly, Ben got back to me within an hour and after answering a few more of my questions, we had worked out an agreement to purchase the guitar by that afternoon. I needed it for my sister's wedding and he got it to me ASAP. If I lived in CA, this would be my local shop! I would do business with them again.

Excellent First Purchase Experience Customer service was superior. The Loar mandolin I purchased arrived with an excellent setup. I didn't have to do a thing. Shipping was speedy and right in between Christmas and New Years to boot. I haven't had any previous experience with Music Store Live, but their level of service far exceeded what I'm used to with the big online retailers.