Needed shoes for my elderly dad… I needed some shoes for my elderly dad to wear while he has wrappings on both feet. I saw they had a lot of good options online and called for more info. Product specialist Chris was very helpful in determining what to order and went the extra-mile for us to try some on that afternoon as a will-call pickup. He also expedited processing and shipping of a different pair they didn't have in stock, which we received 1-1/2 days later. My dad is very pleased with both pairs.

Waiting time is too long and nobody is… Waiting time is too long and nobody is answering the phone and don’t like automatic computer message.we need a real people to talk and I have been trying to reach to you guys but it took me like days but still nobody answer the phone but luckily I got a email from you guys solving my problems .if nobody answering the phone why you guys put phone no over there you should need extra hand to answer the phone too .

Convenient to order and quick to arrive. Quick access, easy to spec and order, reasonably priced, quickly shipped. And I’m finding — high quality. This is the way to go for undersleeve replacement on knee braces as opposed to waiting for a faxed prescription or using your insurance to pay for it at three times the cost from other dealers.

NON-CUSTOMER SERVICE I bought a BREG shoulder pad from you. I called customer service during your listed hours of operation. Left a voicemail asking to be contacted on 20 SEP. I needed to return the item & place another order for the one that would work with my BREG Unit. I am STILL waiting for that call. Meanwhile, I must use & constantly replace melting ice packs. Thank you for NOTHING

Terrible Customer Service and Response Time This company has terrible customer service and i no longer recommend them! The second order I received from them is defective and I need to have it replaced. I've placed numerous phone calls to the customer service number and sent emails. No response for days. I finally got an email back 5 days ago stating that they can do the exchange but no instructions on how to proceed and no response in another 5 days! Unprofessional!