
Katherine Trnka Turpin
GBCheck your cart before checking out at Domestika… I purchased a $7.99 course on Domestika on January 23, 2024. On February 23, 2024, I was billed for a 1-year subscription ($93.99). I was not told this was a 30-day trial, and I do not want the subscription. There is no way to get ahold of customer service; I tried emailing and it was returned, and the number I called directed me to email. Terrible customer service experience. BEWARE!! 4.16.24 follow up: I wrote a letter to Domestika's CEO explaining what happened and requesting a refund. Today, I received an email that said they'd decided to make an exception and refund my money. Updated my rating, but I will not buy from Domestika again. Not worth the headache.

MainBed
DEDark pattern: signup to Domestika Plus Bought a course, they signed me up for a free Domestika Plus trial. I'm usually extremely aware of addons they put in my basket. This time, I didn't see it. They probably made it a dark pattern. 30 days later, they charge me $99 for 1 year of Domestika Plus, which I never used. Scummy dark pattern behavior and this was the last time I bought from them. It is telling that in their contact form "I want a refund for Domestika Plus" is actually one of three subjects you can pre-select.

Pamela T.
AUBilled USD $95.29 for Domestika Plus without my consent Did 3 delightful art courses, but then found I had been subscribed to Domestika Plus without my consent and billed USD $95.29 on my credit card. I have applied for a refund, and now need to check if it has come through. Customer service non-existent. Beware! Keep a close eye on your credit card. Pretty dodgy business practice, even if the courses themselves were very good.

Denise
GBCharged me for a yearly subscription… Charged me for a yearly subscription without my consent. Company phone numbers are not in working order. I was able to contact the company (somehow) from the website and I received an email saying that I signed up for a trial (I did not) and that I could remove the subscription from my account page. There is no place to remove the subscription. I am not going to rest until this company is held accountable.

Evelina
HUThey charged me 99,99 $ They charged me 99,99 $. I didn't even know what it is at first. Be careful with this company they charge you with annual fee even if you didn't subscribe for it. Update: i could cancel my annual subscription, so I got back my money.