
Sacha Juniper
GBI have just been charged over $100 for… I have just been charged over $100 for a subscription I did not sign up to. I contacted them through PayPal, heard nothing. I called the phone number that is on their website...message said to email. Emailed the email address and then received an email back saying this email address doesn't deal with this issue and referred me back to the help questions again. I am going round in circles !!!! I just want my money back ASAP!!!!

LM
ATNever have I been so frustrated with a… Never have I been so frustrated with a company before! I signed up and purchased one course, which was okay, but a month later I see a charge of nearly 100€ for a subscription for a year that I not only didn't need, but also didn't consciously sign up for! I'm guessing the excuse is that it was mentioned somewhere in the SEA of spam mails they send after signing up. And it's impossible to contact them directly, all You get is the link to the Help Center. Incredibly dodgy practice of making money, I'd even say it's a malpractice of subscription laws.

MainBed
DEDark pattern: signup to Domestika Plus Bought a course, they signed me up for a free Domestika Plus trial. I'm usually extremely aware of addons they put in my basket. This time, I didn't see it. They probably made it a dark pattern. 30 days later, they charge me $99 for 1 year of Domestika Plus, which I never used. Scummy dark pattern behavior and this was the last time I bought from them. It is telling that in their contact form "I want a refund for Domestika Plus" is actually one of three subjects you can pre-select.

J
GBHave to agree - They like to entrap with "plus" year subscription fees Domestika has good content but their business practices are a bit slimy. If you buy any class make absolutely sure that you cancel out your credit card on their servers after purchase or they will use it to auto-bill for the year subscription with no real warning. And the only way to do that? Pick any course and click buy button Go through until last page before purchase In small text link under red purchase button, delete the credit card that has been saved on their servers Cancel the buy by deleting everything in basket Again, they are either ignorant of best practices, tricksters, or incompetent. None are good looks.

Heather Moran
GBBe careful! They charged me for an annual account without me signing up! I have requested a refund. I am sad about that because I have enjoyed the courses I have had.