Will not cancel Order I have decided to cancel this order and still waiting for confirmation. I wrote on 14th regarding cancellation of the order and this has not been confirmed. Now the 17th and still no word. This company needs investigating and closed down. They should have a look at my e-mails as I have requested that the order be cancelled. To say it is not based on my experience is untrue and I challenge them to prove otherwise.

Shoddy goods, shoddier service. Waited longer for delivery than YDS's outside estimate. Gave the impression the goods were from US so I trusted the company more. Had I known this was just another Chinese scam, I would never have risked an order. The figures finally arrived on 27 Feb and turned out to be so lightweight that they are unstable and fall over easily. Totally insubstantial and very little for the money. Useless for presents, as I had intended them. I followed their delivery instructions and emailed for help to return for a refund, bearing in mind that they only give 30 days. No response. By 15 March I had written two emails and sent a 3rd on that date saying I would ask my Bank to take action to recover the funds if I did not hear from them within 7 days. I received an immediate reply, apologising and saying I should go on their website for return instructions, which I did. However, I was incredulous to read there that the first step was to EMAIL FOR A CODE NUMBER. Why on earth did their "apologetic" email not provide me with that? I have now sent one last message. My 7 days is still running and expires on 22nd March, when I will take action against them. DO NOT ORDER FROM THIS COMPANY.

NOW PROVE ME WRONG, YUKON. My order no. 48216 This is my second review, one month from receiving rubbish products on 27 Feb and beginning my attempt via several emails to return them for a refund. I wish to place on record that, in view of my experience and many others here, the five-star glowing reviews are as fraudulent as the company. Their replies, too, come from somewhere in the ether, and I doubt that whatever base location Yukon had still exists. They are just smoke and mirrors. The ornaments (which will not stand up!) are mass-produced in a sweat shop somewhere far away from the US and actually worth pennies or cents, not pounds or dollars. If you check on Amazon, they have the same ornaments from several different Chinese suppliers, at around a third of the Yukon price. Okay, Yukon, refute what I have said if you can. I CHALLENGE YOU. Live up to the completely false review that said "It is obvious that this is a company proud of its craftsmanship and customer satisfaction." What a laugh!

Unique gift for dog lovers Unusual and touching carving, simple, evocative. Lovely response and relatively prompt delivery. Exactly as depicted. And well-priced for such a unique and well crafted item.

It's nice that you can track the… It's nice that you can track the shipment very precisely and in detail,I waited for the shipment for 2 weeks and it is written on their website that the waiting period may be up to 12 business days,so there is no need to worry. I am very pleased with the product I received:)Thank you👍