Shoddy goods, shoddier service. Waited longer for delivery than YDS's outside estimate. Gave the impression the goods were from US so I trusted the company more. Had I known this was just another Chinese scam, I would never have risked an order. The figures finally arrived on 27 Feb and turned out to be so lightweight that they are unstable and fall over easily. Totally insubstantial and very little for the money. Useless for presents, as I had intended them. I followed their delivery instructions and emailed for help to return for a refund, bearing in mind that they only give 30 days. No response. By 15 March I had written two emails and sent a 3rd on that date saying I would ask my Bank to take action to recover the funds if I did not hear from them within 7 days. I received an immediate reply, apologising and saying I should go on their website for return instructions, which I did. However, I was incredulous to read there that the first step was to EMAIL FOR A CODE NUMBER. Why on earth did their "apologetic" email not provide me with that? I have now sent one last message. My 7 days is still running and expires on 22nd March, when I will take action against them. DO NOT ORDER FROM THIS COMPANY.

Interesting item How one can be misled but the look of an item and too many positive reviews. Delivery took longer than I expected but the item eventually arrived. The item is a standing figure bending down to a dog. The problem is the standing figure has a problem with standing, it prefers to lie down. I emailed the day I received the item requesting a return a refund. The email back I suggested I made a video of the non upright figure !!! I have emailed again saying I do not want the item. No doubt like other people I will not receive a refund. I fail to believe all the lovely reviews, each with 5 stars, a little dubious, can possibly be 'real'. I saw the item in Facebook so I will make a comment on there in the hope that no one else is taken for a ride

It's nice that you can track the… It's nice that you can track the shipment very precisely and in detail,I waited for the shipment for 2 weeks and it is written on their website that the waiting period may be up to 12 business days,so there is no need to worry. I am very pleased with the product I received:)Thank you👍

Pawfect figures! The Pawfect figures immediately caught my eye because of the artistry and simplicity of the design, so I ordered two. They are as impressive in person as they are in the photos. I'll definitely be returning to check out the many other items on the site.

What arrived was NOT what was… What arrived was NOT what was advertised. Much thinner, will not stand up on it's own. The product arrived unsanded and unfinished. Not the gift I had in mind. After sanding to 330 grit and applying Watco oil finish I glued the pieces to an oak base that I fabricated. Now the pieces stand up on their own. After considerable work, some additional expenses I finally had a gift worth giving. I wish I'd just copied their pattern and made the thing myself, and saved the time and money. Bottom line: DON'T WASTE YOUR MONEY!