Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

I think Berlitz flex program is a great… I think Berlitz flex program is a great course to take. I've been taking German for 5 months and haven't had one bad instructor, Maybe I'm lucky but it's about taking your self tought courses and applying it to speaking live. If you're looking for a flashy and fun interface this isn't it but apply yourself and you will improve here. This program DOES have the material needed. It takes discipline and repotition outside of your online courses as well.

I had one on one private lessons I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!

Scheisse The online course is very boring. It’s basically listen, speak, repeat. Not much imaginative learning techniques used in this course. The online tutorial sessions are crap. No one bothers to explain anything. Save your money don’t use this course.

Berlitz low hourly wages with unreliable benefits… Berlitz is an authoritarian company with very unreliable benefits including a low hourly wage that is paid upon students attendance. Management is awfull (they do not even pay the parafiscals and lie about it). Managers are new rich who bully well educated teachers without any concern because they have no education at all- people that learnt their language in the street. Street teachers. They even lie about paying for your pension - please be aware. They also lie about your performance - be aware and take note of everything you do! Cuidado ! Berlitz tiene una rotación de personal altísima. Ya nadie quiere trabajar ahí. No pagan los parafiscales - pida los estractos de sus pensiones porque después de los años uno se entera que no los estaban pagando. Anote y tome foto de todo lo que hace porque son mentirosos respecto al desempeño de los profesores para poderlos botar - la administración está llena de venezolanos resentidos. NO VALE LA PENA