Great products I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut back on plastic waste. My dogs & even finicky cats love the pet treats. I really like the bubble up for small loads of dishes I don't have a dishwasher so I wash by hand. I've referred friends & got $10 off each purchase they made. Grove Collaborative is an excellent company, they're cruelty free meaning never tested on animals.

No blacklisting shippers The products are nice, however they offer no ability to blacklist delivery services. This time, they used the one that routinely leaves my packages at the road to be stollen/run over, etc. I will have to find another source for products like these because I can’t chance them using lazership again.

Lots of room for improvement I love the business idea behind Grove.co and I really wish to see any company that focuses on sustainable products be successful. However, Grove just gets some of the basics wrong. You can’t just order products like you can elsewhere. You’re enrolled in some form of subscription, which is annoying. To make matters worse, their prices are often higher than at other retailers. And last but not least, their customer service is below par. All in all, lots to improve.

To be honest To be honest. I signed up because where I work offered a "try Grove and you will receive free items" I thought why not, no commitments and get free stuff...Well I have ordered every month since then and became a VIP because I like their products that much! Everything I have ordered has been exceptional! I especially like the cold water laundry soap and the walnut scrubbies. Highly recommend Grove. Quick service and fast shipping. Only problem is everyone must like the products I do, they run out fast but resupply quickly too. Thanks for making me a believer and a greener shopper.

Ordered a highly advertised anti snore… Ordered a highly advertised anti snore guard, paid for december 2023 and still waiting. All emails requesting an update have been unanswered and panicking that my card details may now be used for unwanted transactions. Utterly useless customer service and support and would advise others to avoid totally.