Customer oriented site Customer oriented site, with sofisticate search engine to locate the right books you are looking for. For each book a concise introduction introduce the topics, so that you get an good idea about the book's content. Great.

Long term customer of books about software I've been a customer of Apress for many years. The transactions can be easily completed using the web site. I usually like to look through the Table of Contents of a book and, if possible, read about 10 pages of the book to get a feel of whether the book topic interests me and if I like the author's writing style. Over the years, Apress has made this more difficult. In particular, I compare this to the Manning site - which I find to be even more helpful. I still buy an occasional book at Apress and I am generally satisfied with those purchases.

Worst support experience in recent memory Took 5 months to deliver my order - it was one of those 'print as needed' things so I knew it would be long. Apparently there was also an issue with the print once they. All that would be fine, but once they actually started to ship the replacements, they also tried to charge me for them. I sent out 20ish email to support, where different people answered in various confusing ways until it was finally resolved to be their mistake rather than mine. I definitely felt like none of the agents bothered to read the support history in the ticket at any point the 'help' I was getting was never what was needed, or they were making a point that had been established earlier. Will never order from here again knowing that in case of problems, you'll be SOL.

Something not quite right I've purchased books from a lot of sites, and many times from APress, but there was a book that I had in my cart, and every time I tried to buy it it said I couldn't, no explanation, it was in my cart, but then bounced out at the point where I wanted to complete the purchase. I managed to buy another book, so it wasn't the site having issues (broadly).

Apress Technical Books The quality of the books provided by Apress is incredible. Most books come with repositories on GitHub which makes learning interactive and fun. If you prefer a good read over online video tutorials, I couldn't recommend any books other than Apress. You won't regret it!