Listening to the customer I mistakenly thought my account had expired, so I signed up for a second account. I later discovered that the original account was still active. I worked with the customer support people and explained the situation. After some back and forth the company refunded my money. They truly listened to my concerns. I was thrilled because I use the app quite a bit in my participation in my reading group. I find the analysis of the books I have been reading to be great conversation starters.

Helped immediately with what I needed Helped immediately with what I needed, and got back soon as possible.

SuperSummary is well... SUPER! I have a reading tutoring business and SuperSummary was a great resource for me last year when I was tutoring an English language learner. The summaries helped me more easily explain the concepts and highlights of each chapter. We would read the chapter from the actual book, and then read the sunmmary to help clarify etc. It helped my student gain confidence and improve her vocabulary and reading comprehension skills even though her current reading level and vocabulary understanding was below where her class was at. It made lesson prep much easier and a huge time saver for me. They also have fabulous customer support!

IMPRESSIVE! As a book club leader I was extremely impressed with this site! It had more in depth information than any other site I have ever used. Themes, symbols, detailed summaries and so much more. I look forward to using them often in the future !

Great customer service I bought a Super Summary from Amazon. I was disappointed because the font was quite small and the color was light gray, leaving it impossible for me to read. I contacted SS and within a day they responded that Amazon does their own printing and they can’t control that. But they generously sent me the PDF copy of my book and offered a second one for free. I was very impressed by the quality and professionalism of the customer service which, in turn, reflected positively on the company.