Customer service was great Customer service was great and they attended to my issue immediately.

Our experience my son and I Our experience my son and I was very respectful and compassionate. My son has Autism and is total lover of literature ! And Films too ! He researches for hours ! Too find essays on films and different translations of novels. That's how he found Super summary about a novel that was recommended to him . Thank you for this experience :)

Listening to the customer I mistakenly thought my account had expired, so I signed up for a second account. I later discovered that the original account was still active. I worked with the customer support people and explained the situation. After some back and forth the company refunded my money. They truly listened to my concerns. I was thrilled because I use the app quite a bit in my participation in my reading group. I find the analysis of the books I have been reading to be great conversation starters.

3/26/24 3/26/24 - I just gave you my card to subscribe to SuperSummary. Thank you for getting back to me so swiftly so we could find out what the problem was. I appreciate your great customer service.

Great customer service I bought a Super Summary from Amazon. I was disappointed because the font was quite small and the color was light gray, leaving it impossible for me to read. I contacted SS and within a day they responded that Amazon does their own printing and they can’t control that. But they generously sent me the PDF copy of my book and offered a second one for free. I was very impressed by the quality and professionalism of the customer service which, in turn, reflected positively on the company.