Correct and profesionallty Bottle is verry good, and I saw impact while using it, anyways my bottle died after 2 months of using it, I sent them an explanied everything what happend, happily they sent me a new one, ❤️

Mixed feelings I brought two ion bottles, two different t shapes. One keeps water cold, amazing. The other one didn’t keep the temperature Both bottles within the space of 12 months have broken at the clasp used to open the bottle. Disappointed as they are higher end bottles so did not expect this It has put me off buying another one

Ion backs their products with stellar customer service In addition to the quality of a product, what impresses me more is the customer service behind the product. No product is perfect, and things may go awry. Ion Bottle backs their product and has EXCELLENT customer service to address issues with the product making sure you have a functional bottle.

Rust particles started appearing at the… Rust particles started appearing at the bottom of the bottle. You can see under the membrane there is rust inside near the screws that hold the seal at the base to make the membrane waterproof. I reached out to the company via their texting service and have yet to receive any response. I have operated the bottle according to manufacturer guidelines and relieved pressure after each use.

I reached out with a concern I reached out with a concern after receiving my bottle and was promptly answered within less than 24 hours. After some further looking into my concern we seem to have fixed the seal from leaking. The team was very responsive and helpful and shipping was swift! Very pleased with the product and communication.