Great Tutor Chealse is a great tutor. She is truly involved in my learning progress and prepares in advance for the session to personalize the training according to my needs.

Horrible customer service An introductory rep. impressively follows up with you to get you signed up. Once you're paid, they assign another rep to work with and my experience has been horrible, and with the company. No one to ever returns your call and still charged me for sessions and they can't find the tutor to fulfill the classes and they are nowhere to be contacted.

Don't get lured by misleading ads Don't get lured by those false advertisements. The teaching quality nor the customer care is satisfactory. Your money is gone and there won't be any refunds. We enrolled in a 12-week elementary school writing program. However, the teacher canceled four weeks of classes in a row. Upon contacting customer service, they proposed assigning a new teacher due to the unavailability of the previous one. When we inquired about a refund for the missed classes, we were informed that transactions are deemed final, and no refunds are provided. Consequently, there seems to be no recourse for the missed sessions. For 50$ per hour, you better pay a little more and find a tutor in your neighborhood. Overall, I would never go back to this

ClassUp is a fraud!!! ClassUp is a fraud! Do not patronize the organization!! My credit card was charged without holding any lesson session with my daughter. Several calls to revert and the organization has refused to answer our calls. They are just after money

Our tutor is very professional and has really helped Our tutor is very professional and has really helped us. The staff is really helpful and we're very happy with our classes so far.