Great product at a great price. Great product at a great price. I wasn't expecting to like this much as I've had poor results with nicotine gums, but this is slightly different and oh so much better! I'm still trying to figure out if this will be more cost effective than smoking, but I definitely enjoy not having to go outside in the winter weather. Also, I've found that if I'm using Lucy's during the day that my cigarettes begin to taste terrible so it's even more of a deterrent.

They sent me 3 reviews They sent me 3 reviews. I finally left one so they would leave me alone and then it appears they DELETED IT. I think zyn is a better product and will be going back to them

It's the Taste and the Customer Service for me Made an order about a week ago that got lost in transit. The Lucy team identified the problem immediately and the re-shipped the order and I received it the next day. These Kapsel pouches are on a completely different level when it comes to taste and quality versus the competition. The pouch is strong and doesn't get slimy. Need that flavor boost? Boom! Crush the flavor Kapsel and your experience is reinvigorated.

Great company, the type of startup you'd want to be part of. Customer service is super responsive and has a personal touch. Products are far better than anything on the market, but still can use some QC (for example, different flavors have different experience. The bead inside the mint pouch will dissolve within minutes on its own, releasing the flavor earlier than one may want it. The bead inside the berry pouches will never dissolve until the user bites into it). Some pouches have alot of flavor "dust" inside the can (when i close the can, literally a puff of cloud comes out), other cans do not. Some pouches break down faster than others, etc. Flavors are outstanding. Flavor lasts much longer than market competitors found in stores I appreciate a premium product for someone that can pay a premium price. Would purchase these with 0 nicotine just because the flavor and experience is so satisfying.

Package lost and no real updates Package lost and no real updates. Jennifer has sort of been helping but lots of time with my package in total limbo. If y’all used a competitive shipping option and not the worst / cheapest possible one this likely does not happen.