Stole my book!!! I sent two books to textbook maniac. They emailed me informing me they didn’t receive the expensive book and have adjusted the total to the cheap one. I packaged both my books in the same box with the packing slip as the directions say. They have a great scheme going over there. I contacted the company and they say that they have many people check the boxes and cannot do anything. This is stealing!!! I have sold books through various other companies and never had any issues especially like this!

I just sent them a buyback on 12/3 and… I just sent them a buyback on 12/3 and tracked it and said it would be delivered to them today. Got an alert that said at 2:48pm that said "delivery attempted- no access to delivery location". I so wish I would have checked the reviews before I sent out my buyback I got a strong feeling I'm not going to get my money. What business isn't available during business hours? Not to mention I just discovered there is no way to contact Textbook Maniac about. Guess I'll sit on my hands and hope that dont take advantage of me how I'm predicting. Omg

Shipped a book out on August 30th Shipped a book out on August 30th, they received it September 4th. Haven't received my money, an email, or a response from their "customer service." Im waiting for a response back saying that there was damage or water though I shipped it in a protected binder and packaging. didn't check the reviews before I sent it. Highly suggest just going through Chegg. Customer service is phenomenal and received my money. Wouldn't trust this company or suggest them until I receive my money.

Avoid selling your books here Had to send several messages, including threats just to receive a reply. Bad customer service, also extremely slow processing. I am still waiting for my payment after over three weeks. Edit: The reply from this business asserts that any positive review published on TrustPilot is “bought”. My reviews are honest, I will write the exact same thing whether it’s through Yelp, here, or elsewhere. You give poor service, you receive bad feedback. You give great service, you receive positive feedback. Simple as that. They finally paid me, but my review is final. Wow, how fast they replied to a bad review, when they couldn’t reply for days to their customer!

It’s been 3 weeks since I shipped my order It’s been 3 weeks since I shipped my order. It barely got processed a week ago, and I still haven’t gotten paid despite them stating that it takes 5 business days to get paid via PayPal (which is the option I chose). Checked my order status this morning, and it says to contact customer. After reading the horrible reviews I have no doubt in my mind that they are going to try and completely change my quote ... if and when they do contact me. Just the fact that they copy and paste their customer replies is enough to let me know that this company isn’t worth doing business with. I will update my review if anything changes.