Big Ear Longtime Customer Following an extremely long motorcycle ride my husband and I arrived at the BMW MOA. We were exhausted even before the event had started. We stumbled upon Big Ear after hearing about them for years. They had stiff competition at the show that we almost went with as Big Ears prices are fairly expensive. With that being said we experienced very good service and received products that we still use to this day years later. We just purchased a new set of filtered earplugs and wear them when we ride. Love them and couldn’t be more pleased.

One of my worst experiences One of my worst experiences working with a company ever. They don't have the components to make their product due to back order, but don't tell you that up front. So orders are months behind. When mine did finally arrive, the left ear mold was completely wrong - had to redo the mold and entire units all together. They also came with some options wrong (i.e. wire coming out bottom of ear instead of top. Also, frankly, they are not that comfortable either.) Then they took another 5 - 6 weeks to even fix that. Shipped to the wrong address, which meant I had to drive these all the way up to my rep for verification. The list goes on. Long story short, they do not stand behind their products, communication is awful and there is zero guarantee customer satisfaction. Once you hand your money over, it's gone, whether you are satisfied or not. I would avoid this company.

I love my Big Ear's Picked up a pair of adaptors for my Bose Proflight and a pair of earplugs for my motorcycle. The aviation adaptors are extremely comfortable and I don't dread putting on my headset. The earplugs have made my long road trips amazing and so much more comfortable.

Amazing Product & Amazing Customer Service !!! Stone and the team at BigEar really do go above and beyond for their customers and I highly recommend BigEar and their products. I got the Bluetooth headset, with 2 transmitters. Wow what an amazing sound !!!! Prior to these headphones I was gonna replace my helmet ?! Thanks a lot Stone. True Legend.

Owner is AWOL… Company does not stand behind the product. Could not get a rep to even call me until I repeatedly dogged them. Then they said something like, well our owner isn't even here anymore. He moved to another country. What is that? The Mr. Glenn Hood that this company says is the founder, is not even at the company anymore? Buyer beware.