Amazing customer service in this day and age... I ordered an expensive tool late in the day one day, with a note that if there were any shipping issues at (I'm in Alaska, and we often have shipping issues of all sorts of varieties). I also had it shipped Priority Overnight because not having this tool could potentially hold up a commercial plumbing job... Not only did I almost immediately receive a quick e-mail from an ACTUAL HUMAN addressing my concerns, I also received a phone call early the next day from another ACTUAL HUMAN confirming my order and that it had already been prioritized and shipped. Needless to say, customer service of this caliber has become a rarity in this day and age. Not only did I get a great price on my $500 tool, Great Lakes Power Tools has made me a customer for life.

Good price and convenient Order some apex screw tips. They arrived fast and were priced reasonably.

Received wrong product Ordered a drill chuck adapter .. Received a hose .. Not even in the same ballpark guys..

1/2" Milwaukee Chuck Located and obtained a replacement chuck for my 1/2" Milwaukee cordless drill - they had the right part at a fair price and shipping was fast and affordable. No issues.

Highly recommended! I placed my order on a Saturday evening and first thing Monday morning received an email from them that apologized for their error, they had thought they had my part in stock but would have to order it and would ship it as soon as they could. I found it refreshing to not receive the run around or some other lame excuse/reason for the delay or worse no correspondence at all leaving the customer wondering what the heck is taking so long. It told me they likely have real, live, HONEST human beings running things there and sure enough I received my order that Friday. Excellent quality, exactly what I ordered/needed. Worked perfectly. Thank you GreatLakesPowerTools! -Bill in San Diego CA