Failed to process order and credit Ordered a part online and was charged to my credit card. I was emailed the part was out of stock. It didn't state online it was out of stock, it took me through the online ordering and payment. I told them to cancel the order. After informing them my card was charged I was told it can take up to 3 days to refund my money. Why was I charged for an order that was not filled and worse a product that is out of stock? Why didn't it state online it was out of stock so I didn't waste my time and worse my money?

Some packing protection would have been… Some packing protection would have been nice. The copper flange I ordered was simply placed in a shipping bag with no plastic wrap, paper, etc. When I received the flange, on time, it was slightly bent in a few places. Nothing I cannot correct on my own.

1 and done Never received a shipping confirmation of the order and some of the items were never shipped with a credit being issued for said items but no notification and explanation as to why, hey maybe items were not in stock....or maybe it was because they could not sell for the price that was listed. Order came promptly but this is a 1 and done for me, worst plumbing supply outlet on the net, steer clear!

Very Helpful Had a hard time finding the part we were looking for but Plumbing Supply Now came through. They got us the part in a very timely fashion.

Beautiful industrial pipes for a closet… Beautiful industrial pipes for a closet project I am building. The quality of the pipes is perfect and the floor flanges are the perfect industrial look, yet with an artistic aesthetic. They were NOT stamped "Made in ..." like so many flanges that are out there these days. The length of the pipes were exactly to my specs. What else could I ask for. Thank you again so much for the great product, fast shipping and good customer service.