Quentin
GBThe only reason I couldn’t give 5 stars… The only reason I couldn’t give 5 stars is because of the price for the shipping. I needed the parts quickly, but wasn’t willing to pay that much for the shipping. The selection is great, the ordering process was easy, and the parts look great. I would definitely order from here again.
GS
GBGood customer service After much research I found the oddball colored yellow toilet seat for our old house we recently moved into. I called first to verify it was actually in stock and I ordered it. After a week with no shipping info I got an email that it was on back order. I was really disappointed and replied back letting them know and asked for a refund. To my surprise I got a call from the guy I originally talked to that said it was stock and there was a mix up about it but they did have it in stock. So we agreed to keep my order and send it out. Thank you Fred! That is true customer service and what lacks nowadays in so many businesses. So thank you and I'm a happy customer because of it.
Jacquelyn O’Connor
GBGreat prices! Great people, quality products, Quick ship. Genuine customer service. Great prices, customer service, quick ship, quality products! Every time! Flawless selection process on web interface, specs provided, and easy/painless checkout. They also follow up after every order to make sure you received your item and that all is in proper order. If not, you can easily report to them and they’ll immediately get back to you and solve the issue swiftly!! I have not yet had any issues in the years working with PLUMBING SUPPLY NOW and when I had ordered incorrectly on my part, they caught it and sent me an email to confirm!!! AMAZING! Otherwise I would’ve received my items, realized I ordered incompatible parts by accident, had to initiate a return do all that mumbo-jumbo and then of course order the proper parts and wait for their arrival! Time is money people!! And these guys!!! These guys, are people, people... always looking out for you and your hard earned $$. Can’t beat THAT!! Thanks PLUMBING SUPPLY NOW!! (I have not been paid, prompted, or influenced in any way to post this review.) These guys are straight up reliable, trustworthy and dependable. And for that consistency year after year, they deserve RAVE reviews!
Rush Hour
GBSome packing protection would have been… Some packing protection would have been nice. The copper flange I ordered was simply placed in a shipping bag with no plastic wrap, paper, etc. When I received the flange, on time, it was slightly bent in a few places. Nothing I cannot correct on my own.
Grover
GBFast Delivery - Sturdy Toilet Seat Thank you. Fast delivery. I had a hard time finding a sturdy wood toilet seat in almond color and you had a perfect one. Most things on internet or big box hardware stores are not the best quality. Your s was worth the price. Much appreciated.