
Melissa Detrick
GBIt took 4+ months to get our part… It took 4+ months to get our part because they held our order until they had "enough orders" to send to the manufacturer. Still cheaper than buying a new food processor, but they need to be realistic with the shipping time frame, we were originally told 2-5weeks. My husband made multiple calls to them and was given attitude a couple of times by the reps he talked to. He did have to get firm with them, but he does not raise his voice or yell/scream as I do not tolerate it (I work in customer service). Overall the part is great and does what it's supposed to do, but the service is poor and expectations are unrealistic.

Steve Steve
GBIt's been almost one month since I… It's been almost one month since I ordered parts. I paid for expedited shipping, and after given a ship by date of April first the date was changed to N/A. I have sent numerous emails, with NO response. I am very disappointed.

James O
IEQuick delivery and correct parts Quick delivery and correct parts. Will use again in future. Youtube videos linked to parts are extremely helpful.

Scott Cantley
GBMr. Heater Ordered a new control board for my Mr. Heater 45,000. Installed easily and fixed the problem. Shipping was prompt. Could have been 5 stars but a 10% discount code that ereplacementparts emailed to me dropped off during the checkout process. I requested a correction but received no response. I changed the review to 5 star due to their response. Thanks

M Thomsen
GBPerfect every time Everything I order is perfect. It’s also nice when you have instructions or a video to go with the part replacement .