Good purchase. Forge arrived in good condition only one bolt was bent. Lights easily, heats metal to working temp 10-15 minutes starting at 30°-40° ambient temp. Pleased with fuel usage, keep turning it down the longer it is on.

Second to none Customer Experience Customer service is absolutely second to none. If you send an email with any type of question, it will get answered. And I'm 100% certain that any problem, troubleshooting or otherwise, would be solved, if any arise. Top notch product and top notch customer experience. Rest easy knowing that you are not just a cash transaction.

Burner works amazing Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are incorrect. My order shipped 6 days late. They don't respond to emails asking if order had been shipped. Took 3 phone calls, with a message left before someone answered phone.

Fine product The forge worked very well, and will work better as I tweak it for my needs. It took longer to heat up than I expected, until I readjusted the flame as per instructions in the online video. Then it heated beautifully, and I heat treated two blades prior to tempering, and annealed two other files to become billets for future knives. Service was excellent. My packaging was solid. My product was solid. Since I am almost 75 years old, I probably will not be buying another forge, but if I do, it will be another one from Mathewson. Frank L

Mark Telephoned me and made sure my … Mark Telephoned me and made sure my order was completed to my satisfaction. He explained the Sword Forge Construction and it's Usage. He also apologized for supplier issues, and when I received the unit some firebrick were damaged. They were very fair about the whole process! I would buy from them again in a heartbeat!!