Easy to place the order Easy to place the order. Arrived within 2 days. Safe delivery, porch delivery, as requested. When calling customer service about expiration date, gentleman was lovely. He explained all. We hope We never need to use these Covid tests but so happy to have done business with you.

Jumped to conclusions too fast Like many I ordered binax tests and was quite disturbed when the order was abruptly canceled days later. I expressed my displeasure on here but have since discovered that this wasn’t an intent to mislead rather an honest hit to Mersi’s supply chain due to the federal government. I have since received replacements for my order and while not what I originally ordered it is a solid replacement. I am big enough to admit that I judged this family company too harshly and too quickly. They have remedied the situation and I can only imagine how hard they must have been working to get this done.

Showed me empathy and care I have to say that even though Mersi wasn't able to fulfill my order on time, they showed such kindness and empathy. They sent me Flowers and Chocolates with an apology. Most places would've not cared and moved on. They also sent me some FDA approved Covid rapid tests yesterday it was such a wonderful surprise! Thank you for your goodwill. Appreciate it very much. Happy New Year!

Thank you Mersi!!!!! Mersi was beyond helpful finding the right product for me. I understand that they were over run with hundreds of orders but everyone I came into communication with was kind, friendly and helped me to the best of their ability. I would absolutely love to shop with mersi again and thank them for being so wonderful and thoughtful during these challenging times!

thank you for your dedication! We received our order of Binax tests, and are so appreciative of all your dedication and hard work in getting our order out. We know you were deluged with requests. It must have been a huge job. Thanks a million for doing everything you could to help us be safe over the holidays. Lucy