Prompt, Thorough and Fair Delivery was prompt and when, due to my own oversight, I needed to return the Beetronics purchase they made it easy and they promptly refunded my money. These folks ROCK!

Rugged Display for Vehicles We use a small 7" display in an armored vehicle to show robot video to personnel inside. The all metal case and mount are perfect for this application.

There was a slight glitch. Helpful representative There was a glitch in the purchasing process, but a representative promptly responded to my email and helped iron it out. --- Adding a month later that I really like the 17" touchscreen they make. It seems to be very stable and responsive, used as a confidence monitor ringed by virtual control buttons that are generated by a Crestron control system, in a college lecture hall.

The solution for unconventional needs The solution for unconventional needs. I need two monitors, one to display a 720x480 60i video out and the other is a "normal" 1920x1080, but the size limit is 17". Even an NEC Multisync couldn't handle the 720x480 and the mass market isn't interested in monitors as small as 17". Beetronics solved both problems. Also, the monitors are in a hospital operating room. The metal housings should help them survive longer than than the standard plastic. Pre-purchase support was excellent. A real live person answered my calls and I received prompt answers to my emails.

A few minor annoyances The stand I purchased had the countersink bores on the wrong side of the mounting plate & it did not come with its own mounting Screws. I had some M4 screws and some washers on-hand so no major issues, but it was inconvenient that they were not included. The monitor looks great and feels sturdy, but my one complaint so-far is that the buttons on the monitor itself feel flimsy and there isn't a clear way to change input method without the remote. That and no batteries come with the remote which is also inconvenient.