sand blasting not correct ordered a lot of MJF parts and although they were printed correctly the post processing sand blasting was not done correctly and had a lot of excess material. openned a complaint ticket/quality issue and after 4 days I just received one answer that they were going to check and nothing conclusive so far. Overall: not the best experience. EDIT we come to a mutual solution

Quality decrease, looking elsewhere I’ve been using Jawstec for about 4 years. Recently I have seen a decrease in quality. Tumbling is no longer offered which is my preferred post-processing service. There have been a significant increase in print flaws which makes me think their quality standards have decreased. Customer service is not very friendly, attentive or quick to resolve these issues. I’m looking to move to another contractor for my parts

Multiple parts were out of spec with issues… Multiple parts were out of spec or had finish issues. Order arrived late after a batch of parts failed quality testing, yet somehow all of the other out of spec parts were still sent and had to be returned. Some parts were printed in the entirely wrong orientation from the images that were included specifically for orientation.

I was able to test the quality of your… I was able to test the quality of your process and was generally pleased with the outcome. First, I did a one-piece sample and then followed it up with a larger group of pieces. The discount that was available at the time allowed me to risk a larger order. I wanted to compare with another vendor.

Very Professional Very Professional, very impressive. Excellent communication and quick turnaround. Thanks very much.