My overall experience was ok and could… My overall experience was ok and could have been a lot better. The device came with little to no instructions. It listed their website and something to scan, however, that was just a YouTube video that the device maker posted/made. While going to sleep, the device was all set up and I followed the instructions from the video but there was an intermittent blinking red light so I was unsure if the device was actually working as the video said any blinking lights mean something is wrong. I lost sleep worrying about this blinking red light and checked it throughout the night so my results might be skewed. I tried calling customer service, but their offices were not open, which makes no sense when their product is being used at night, you'd assume someone would be available. I also found the devices website and read their instructions with no luck. I called again on Monday and they said it is normal for the light to be blinking red, that would have been nice to know!!!! In addition, the initial video meeting lasted about 1 minute. For the 1 minute initial video call (where she should have mentioned the blinking red light is normal) and the reading of the results (which are probably skewed from me stressing/checking the light throughout the night) cost $380. I wouldn't recommend this company based on this information.

Very easy to set up and ring was not… Very easy to set up and ring was not bad to wear. Did not find it hard to sleep with it. Overall experience was fast and easy.

The test arrived in great condition The test arrived in great condition. Particular assemble and ready for my testing. The instructions were easy to follow. Sleeping with the test device didn't interrupt my sleeping. I would recommend this Sleep Testing to others. Thank you.

Appreciated the detailed instructions Appreciated the detailed instructions. Also liked to be able to call someone for assistance. Mailing the needed items & brief instructions.

Kit should include a simple… Kit should include a simple instructions card instead of having to print yourself or scanning a QR code. A better/stronger clip for the pulse oximeter cord. It slips off because it doesn't have a good grip on it. The machine showed red lights several times before I went to sleep the first night. I called customer service the next day, & they explained that could be normal for several reasons. There was no mention of this in the instructions. The second night was smoother due to being aware of the red light instances & familiarity with the equipment.