Charged for order that didn't ship - no response to inquiry 4 weeks after my order, I finally got planetrx on the phone. They said the item was backordered for at least another 2 weeks. I had sent 2 email requests for updates to which I received no response. To be charged up front for an order that may never ship is completely unacceptable. I was told I would receive an email confirmation of the refund, which I have not. I was told the refund would ALSO take another 2 weeks. TERRIBLE.

Don't do business with this site I've been trying to get some information regarding my order I did for my elderly step dad. Placed the order 12 days ago and no status update. Left several messages requesting update as they have no means to speak to a person. Take your business elsewhere unless you want to have issues. [email protected]

Great place to order from. Fast service..arrived 6 days after I order. I entered the wrong name, when I order...caught it the next day, was fixed before order was shipped. This company has great service. Do not pass them over.

Very satisfied with the PlanetRx site They have something for everyone at affordable prices and sale items. Found exactly what I was looking for right away, got sale prices & free delivery.

#1 Best Service in Health Products - PlanetRx.com Have ordered a specific pharmaceutical product several times at a price significantly less than locally available. There have been no problems whatsoever.