Greenworks products are crap, along with their customer service. I purchased a Greenworks battery powered blower and vac, model 24322, GWZ0200734 SERIAL #, at Home Depot. $250 dollars and the unit will not stay running when sucking up leaves. Talked to Home Depot, they said contact the company. Company will back up their product or give me a reason why it won't staying running when sucking up leaves. Grenworks and Home Depot are really sorry ass companies and they have lost my business. I would advise others to do the same.

WORST CUSTOMER SERVICE EVER!!! Bought a new Greenworks electric Mower model MO60L520 and tried to register it. Need the serial number to register, but cannot find the serial number ANYWHERE on the mower. Have been trying to call the customer service number for a week - always busy. Tried the online chat & get a virtual agent that cannot help. Selected "transfer to another agent" button and no agent ever comes on. I cannot help but think all the wonderful reviews about great customer service are fake reviews.

Customer service I bought a pressure washer in 2023 and I was very please with it and it did the job with no problem.Unfortunately a part broke down this year and the pressure washer couldn’t be use anymore so i went on Greenworks site and I start chatting with customer service department explaining the problem. The communication was straightforward and few information was needed by Greenworks to open my case. Very rapidly solution was found on my problem and I would say that customer service at Greenworks (Trevor)took very well care of me. Highly professional

Greenworks G4OUC battery…product lasted 9 months I bought a Greenworks G4OUC battery quick charge unit. The 4 year old original unit had broken and this was a replacement. Purchased 18:7:23. The unit lasted 9 months before also breaking. I have tried many times to contact the manufacturer but without success, they seem not to like answering the phone on their warranty help line. So much for a 36 month warranty- don't be fooled. A new unit costs £50, but how long would this one last?

Great Custome Service In July of 2023, I bought a Greenworks blower/vac. I was happy with its performance, but when I tried to order extra bags, I was informed that they were imported from China and unavailable. I ended up having several conversations with Leigh in Customer Service. I couldn't have been more pleased with her handling of my problem. Greenworks gave me another machine with replenishable bags.