Quick response They contacted me quickly when I did an incorrect order for progressive sunglasses and help make a quick exchange of glasses. I like that they mail/ship to a mail box. Would like to see a better selection but for the price it is a good selection. I am excited to get my second pair of progressives from Koalaeye.com!

I loved the glasses! I loved the glasses. Unfortunately, I couldn't comply with my part of the terms of our collaboration. I caught covid, had surgery, and was in and out of the hospital for a while. I absolutely loved the pair I selected. the quality was amazing and the prescription was perfect. I lost the glasses traveling a few months back and I totally miss them. Will order a new pair as soon as I get my new prescription.

Where are my glasses? Firstly I really need these glasses Unfortunately they have not arrived. Koala eyes do not reply to my emails or phone calls. Tracking doesn't work so the only efficiency this company has is collection of payment and numerous requests for reviews. Just keep your customers informed !!

I wouldn’t recommend ordering from this… I wouldn’t recommend ordering from this company. I ordered my glasses over 21 days ago, selected standard shipping and I still have not received them. I have tried multiple times to contact the company but hear nothing back. On their website it says “order fulfilled” yet I’m tracking it on this random website and the website says my order is in Berlin. Not sure if I got scammed or not.

It was so easy to order the glasses I… It was so easy to order the glasses I wanted, and put in my prescription online. The prices are affordable, which I really appreciated. But then when I asked about exchanging the eyeglasses for a different style, I was told I would have to pay shipping for the exchange, so I just decided to keep the glasses I ordered. I hate having to pay shipping. But the glasses I kept are nice ones and good quality. The lenses are perfect!