This company has a few products I use… This company has a few products I use for my business so I’m locked into ordering from them. However, they often run out of product, they’ve got a strange antiquated way of taking orders (it had to be approved by someone) and they take FOREVER to ship out. Again, I have to buy a few things that seem to only be available at this company. But their standards are definitely not comparable to other wholesale companies I order from

Great Customer Service Glassnow definitely excels with their customer service. Their team was responsive, and knowledgeable. They have great prices and a variety of designs for glassware that I can utilize in my small business.

Such a shame on the poor customer service. I want to love this company so much. I absolutely love their physical products- but I have never experienced such poor customer service in my life. I have had several huge issues with their online billing system, and not only are they unhelpful in solving problems, but they act like it's *my* fault. I am unfortunately going to have to start researching a new vessel supplier, and honestly it makes me so sad. I want to support small and local so badly. Oh, but the warehouse people are SO nice and very very helpful.

Unforgettable Experience as a first time customer!! Their customer service is excellent! Brandy worked with me and answered all of my questions. She was so kind in helping me navigate their site and customize my order to fit my needs. Both of my calls felt as if I was talking to a good friend who just so happened to own her own company. I am a start up company so my order was not a large order but she treated me with the dignity and respect of a corporation. I felt like they appreciated my business. My products arrived packaged with care in a timely manner. Their products are thick solid glass. Not the flimsy thin glass that you may find in stores. The colors are just as beautiful in person as they are on line. I will definitely be returning as my company grows. Kudos to Glass Now!!! I so appreciate your service!

I love their products but they run out… I love their products but they run out of stock often making it impossible to use them for my business. (The restock wait time is way, way too long.)