Turfmatic

1007 N Orange Street, 4th Floor, 19801, Wilmington, United States
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4.10
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

0.00%

1

20.00%
About Turfmatic

Artificial Grass Performance Tools - Maintenance supplies for all fake grass installations

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Justin
GB

Well worth the scary price! I was hesitant about the price but holy cow did this thing work amazing. We have three big tress with tiny blossoms that fall and literally cover the turf. A couple passes with this machine and it was literally back to looking brand new.. Extremely happy with this purchase so far! Wish I was able to post pics to show results

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THEODORE M GRAY
GB

This Machine did exactly what it was intended to do and More.… This Machine did exactly what the reviews and Presentation describe that it could do and more. It was easy to assemble, easy to operate, and performed too it's capability & intent of what it was intended to do all at the same time. I was overwhelmed with its performance and its results, investment well 😵 spent, I have no regrets. Thank You for such an magnificent and enjoyable piece of equipment....

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Paul C
GB

Read the manual! Makes the turf look new again! It’s not a commercial use product so don’t treat it like one. If it’s really hot outside and you set the brush too low you are going to abuse the motor. I had mine on setting 2 and it was working too hard. Set it to level 1 and it worked great. When the brushes start to wear down then you should be able to lower the setting. Don’t treat it like a vacuum cleaner and lower the brush down to the bottom. Take your time and go over the turf a few times at first. You will notice that more debris will start coming up off the bottom when the turf isn’t flattened. It’s a good product out of the box!

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CN
GB

Customer Service is lacking. Customer service is non-existent. We purchased the incorrect product and were inquiring on how to exchange it for the one we meant to purchase. After calling the toll free # that directs callers to send an email (why have a toll free # at all?), we sent an email and received one reply asking for additional information. We responded and then did not receive a reply, even after a second follow up email was sent. Look, I get it if you can't make it happen for us but communicating this to close the loop would have been appreciated and respectful. And we bought the extended warranty...so now I worry if anyone will respond if we ever need it. The sweeper product works fine and lifts the turf nicely. I am not sure about the design that kicks back everything on the person mowing. Wear long pants and glasses for protection and the mower should be fine. Which, BTW, is how we realized we wanted the sweeper vacuum product vs. the sweeper we purchased. Our work around is to use a shop vacuum to pick up the pile made by the sweeper. It would have been nice to do it all in one step. Moral of the story. Don't buy direct from the manufacturer. Buy from Amazon so you have some recourse.

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herman churchwell
GB

You guys are great You guys are great But life too short to respond to every survey And life is too stressful now So do not contact me again Thanks

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