Love Wuben flashlights Wuben makes excellent flashlight. Beautiful design, high quality and perfect materials like titanium, cooper or aluminium. After my order the Chinese new year holidays started so the delivery took longer than described on their website.

My light broken after 5 month of use… My light broken after 5 month of use (X3 OWL). I communicate Wuben team and they helped to me really quickly. I have sended video of problem and Wuben team just shipped a replacement. Quick and professional communication. Replasment received really quickly. About 7 days. I like my OWL X3. Great flashlight. Why broken I don't know, but Wuben team are professionals and ready to help.

Stand behind their products !!! Very helpful, prompt and professional service! A company who truly stands behind their excellent products and a customer service department(Ava) that is second to none. Every company should stand behind their products as Wuben does! If you have an issue with their product line, they will be more than happy to resolve it. Thank you Wuben !!!

I bought an X1 I bought an X1. Lovely lamp, very good indeed. It is as would be expected very heavy, which I expect is why the clip on the end of the lanyard failed (just snapped) after about three months. I was crossing a footbridge with the lamp hanging round my neck, it went in the river. Unrecoverable, a real shame. I sent the picture of lanyard and broken clip to Wuben but all they gave me was a discount on a replacement lamp. I asked but they absolutely would not replace the lamp, even though it was their lamp and their lanyard and their clip. In response to their reply to this review - the way for Wubenlight to make this good would be for them to refund the 50%. Nice product, shame about the after sales support.

They got here on time I like the size… They got here on time I like the size of the flashlight the price was great and im.thinking of ordering more stuff from here...