We were looking for a custom pattern in… We were looking for a custom pattern in green tones for our bathroom and decided to try Tileclub. They showed us the picture of the actual custom sample just in 2 days. The tile came out gorgeous and we are waiting for a final calculations from our installer to place the order. The whole process of explaining them what we want and getting the sample pictures was very straightforward and fast. Thank you!

Stay away! While the usable tile was beautiful, I received 3 boxes of broken tile. They shipped out replacements promptly with a contingency and they also arrived broken! The tile is not packed properly with foam in between each layer of tile and the cases are put in packing peanuts instead of hard foam. The tile I used was very strong so I am guessing they are just not inspecting what leaves their facility. I asked for a credit for my time and energy for using the broken tile in my job and received nothing. End of the day the customer service is lacking and I would not order from again unless absolutely necessary, as it’s just a headache.

Samples are so useful! I am glad Tileclub offers an option of buying samples before ordering the tile. The fist couple samples which I ordered looked nothing like I expected and it saved me a lot of trouble. I ordered more samples 2nd time and found a perfect tile for my kitchen. Both times my samples arrived in just 2 days and were packed very well.

Outstanding Customer Support Working with Tile Club has been pretty incredible. Samples came as actual size, are affordable and delivered quickly. I found the perfect tile and ordered a box (this too was delivered within a week of ordering). I had managed to mess up on the amount of tile I needed for the project, finding myself a few tiles short. I sent a quick email to the support team explaining my predicament (and my tight budget). They responded promptly with understanding and generously provided a courtesy discount for a second box. I'm happy, my client's wallet is happy, and I recommend them to anyone!

Overall 5-Star Service… Loved the ability to purchase samples for reasonable prices. The samples were large enough to visualize how it will look. Ordered the selected tile and received quick delivery. Overall, awesome experience all around.