Thanks Great keep up with kids during football season for special needs band players

It works, but is far from top of the line Overall the product is decent and works for the kiddos to get in contact with us but there are certainly a few flaws with it. The location does not always update and you have to keep refreshing to see if you can force the proper location. If this is an important detail for you, this probably isn’t the best product to go with. The battery life is also terrible.The kids have to charge it every night and by the time they get home from school it’s usually completely dead about an 8-9 hour time span of very limited use, since they are at school and I have it set so they cannot use the watch during school hours. We bought the watches for Christmas, so have only been using them for about 4 months. Another detail I don’t care for is that now that you can text through the regular message app and do not have to go to the cosmo app, they don’t link together. What I mean by that is messages sent when inside the cosmo app, will not show in my regular phone message app and vice versa. Not a huge deal but is a slight inconvenience.

Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

The watch is great for my 9 yr old who… The watch is great for my 9 yr old who wants a phone but we are not ready for her to have one. I love the upgrade where you can text without having to go through the app!! My only con I would say is that when calling her or vice versa, it's not a clear call. It's hard to hear them clearly.

Connection interrupted I wish I could review the gentleman who resolved our issue, but I'm horrible with names... Not only did he know exactly what was going on with my son's Jr Track 3, he explained why it was giving us trouble with not letting my son send messages or why the GPS wouldn't update and HOW to correct it on our own in case this happens again. We LOVE the ability to send personal messages with emojis!