Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

Highly recommend! I had trouble updating the son’s watch. I called customer support and they were great! The gentleman walked me through each step and was pleasant and friendly throughout the entire process! My son loves being able to talk to his family and friends with the watch. It give me comfort knowing I can reach him if needed.

Great products for little kids Great products for little kids, with safety as it’s number one goal. No internet or games so kids don’t get distracted and it has GPS with a restricted calling list.

Very happy I purchased our second watch. I had to contact customer service to transfer service and they were polite, fast and efficient. We are up and running and happy to have a screen protector that we also purchased to prevent cracking another screen.

Xmas gift for 10 year old We bought this for our 10 year old as a way for him to contact us when he takes his bike around the block or is at a friend's house. We love that it now includes texting to those other contacts. Sometimes the phone calls aren't very clear and there is an issue with the live tracking, it sometimes doesn't work... unsure if that is more likely to happen when the battery is low. Overall we like it and so does he!